At LunaCall, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, lunacall.com, and make a purchase from us.

1. Information We Collect
We collect information that you provide directly to us, including:

• Contact details such as your name, email address, shipping and billing address, and phone number.

• Payment information, which is processed securely through our payment service providers. We do not store your full credit card or debit card details on our servers.

• Account information if you create a profile on our website, including your login credentials and order history.

We also automatically collect certain data when you visit our website, such as your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information
We use your personal information for the following purposes:

• To process and fulfill your orders, including shipping and customer service.

• To communicate with you about your order, account, or inquiries.

• To improve our website, products, and customer experience.

• To send you promotional emails or updates if you have opted in to receive them. You may unsubscribe at any time.

• To prevent fraud and enhance the security of our services.

3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, processing payments, shipping orders, or conducting business, under strict confidentiality agreements.

We may also disclose information if required by law or to protect our rights, safety, or property.

4. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can adjust your browser settings to refuse cookies, but this may affect certain website functionalities.

5. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights
Depending on your location, you may have the right to:

• Access, correct, or delete the personal information we hold about you.

• Object to or restrict certain types of processing.

• Withdraw consent for marketing communications at any time.

• Request a copy of your data in a portable format.

To exercise these rights, please contact us using the information below.

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website constitutes acceptance of the revised policy.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: privacy@lunacall.com

Thank you for trusting LunaCall with your personal information.